Shipping Policy

Welcome to Buvea Jewels LLC! This shipping policy outlines the shipping processes and guidelines for orders placed on our website, https://www.buvea.com/.

Shipping Destinations

Buvea Jewels LLC ships to the following destinations:

- Domestic: All regions within the United Arab Emirates.

- International: Selected countries worldwide. For a detailed list of countries we ship to, please contact our customer service team at support@buvea.com.

Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs. Delivery times may vary depending on the shipping method selected and the destination.

Domestic Shipping (UAE):

- Standard Shipping: 2-5 business days.

- Express Shipping: 1-2 business days.

International Shipping:

- Standard International Shipping: 7-14 business days.

- Express International Shipping: 3-7 business days.

Please note that delivery times are estimated and may vary due to external factors such as customs clearance and local postal service efficiency.

Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of the package. The total shipping cost will be displayed at checkout before you complete your order.

Domestic Shipping Rates (UAE):

- Standard Shipping: Free for all orders.

- Express Shipping: AED 50 flat rate.

International Shipping Rates:

- Standard International Shipping: Calculated at checkout.

- Express International Shipping: Calculated at checkout.

Order Processing Time

All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email. For large orders, the processing time may be longer, and this will be discussed directly with the customer. You will receive another notification when your order has shipped.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.

Customs, Duties, and Taxes

Custom duties are included in the price for all orders. Buvea Jewels LLC ensures that there are no additional customs or duties charges upon delivery. Any other fees imposed during or after shipping are the responsibility of the customer (such as tariffs, taxes, etc.).

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team at info@buvea.com or call us at +971-565689283. We will assist you in resolving the issue promptly.

Lost or Damaged Packages

Buvea Jewels LLC is liable for any products lost or damaged during shipping. If you received your order damaged, please contact us directly to file a claim. Save all packaging materials and damaged goods before filing a claim.

Shipping Policy Updates

Buvea Jewels LLC reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page. By using our website and placing an order, you agree to be bound by the terms and conditions of this shipping policy.

For any further questions or concerns regarding our shipping policy, please contact us at info@buvea.com or call us at +971-565689283

Thank you for shopping with Buvea Jewels LLC!